VIP Managed Support Dedicated Server
Support Feature | Silver VIP Plan FREE! |
Gold VIP plan USD100.00 / mo |
Platinum VIP plan USD200.00 / mo |
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Technical Support Channel |
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Ticket | |||
Skype Live Chat | |||
Phone Call | |||
Server access |
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Server Access Via SSH Or Remote Desktop | |||
Full Root / Admin Access | |||
Remote Console With Remote Power, Reboot | |||
Support & account management |
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24/7 Support Ticketing System | |||
24/7 Phone Support | |||
Dedicated Engineer Support | |||
Performance SLA |
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99.99% Network Uptime Guarantee | |||
99.99% Server Uptime Guarantee | |||
Express Parts Replacement | |||
99.99% Security Guarantee | |||
Monitoring |
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Custom Escalation Procedures | |||
24/7 Server Monitoring (CPU, Memory, Disk, Network) | |||
24/7 Monitoring Of Custom Services & Processes | |||
Software / hardware updates |
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Custom Maintenance Server For H/W Changes | |||
Managed OS Updates & Patches | |||
Third Party Software Installation | |||
Automated O/S Updates (Optional) | |||
Best effort ad-hoc support services included |
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Website Migration Cpanel to Cpanel | |||
File System Checking | |||
System Housekeeping | |||
Programming Scripts Debugging | |||
Website Housekeeping | |||
Programming Scripts Modification | |||
Website Restoration | |||
Website Migration in Different Platforms | |||
Managed services |
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Managed DNS | |||
Managed Firewall Services | |||
Server Management Consultation | |||
Network & Server Intrusion Prevention(C-Panel Only) | |||
Daily Backup Services | |||
Enchanced security support |
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Enhanced Access Protection | |||
Enhanced Password Management |
VIP Managed Support Dedicated Hypervisor/Virtualizor
Support Feature | Silver VIP Plan FREE! |
Gold VIP plan USD100.00 / mo |
Platinum VIP plan USD200.00 / mo |
---|---|---|---|
Technical Support Channel |
|||
Ticket | |||
Skype Live Chat | |||
Phone Call | |||
Server access |
|||
Server Access Via SSH Or Remote Desktop | |||
Full Root / Admin Access | |||
Remote Console With Remote Power, Reboot | |||
Support & account management |
|||
24/7 Support Ticketing System | |||
24/7 Phone Support | |||
Dedicated Engineer Support | |||
Performance SLA |
|||
99.99% Network Uptime Guarantee | |||
99.99% Server Uptime Guarantee | |||
Express Parts Replacement | |||
99.99% Security Guarantee | |||
Monitoring |
|||
Custom Escalation Procedures | |||
24/7 Server Monitoring (CPU, Memory, Disk, Network) | |||
24/7 Monitoring Of Custom Services & Processes | |||
Software / hardware updates |
|||
Custom Maintenance Server For H/W Changes | |||
Apply software updates and patches | |||
Third Party Software Installation | |||
Best effort ad-hoc support services included |
|||
Website Migration Cpanel to Cpanel | |||
File System Checking | |||
System Housekeeping | |||
Programming Scripts Debugging | |||
Website Housekeeping | |||
Programming Scripts Modification | |||
Website Restoration | |||
Website Migration in Different Platforms | |||
Managed services |
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Managed DNS | |||
Server Management Consultation | |||
Managed GW Firewall Services | |||
Backup and restore VMs | |||
Manage storage volumes | |||
Backup Services | |||
Enchanced security support |
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Enhanced Access Protection | |||
Implement security measures | |||
Managed Hypervisor |
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Allocate CPU, memory, and storage for VMs | |||
Manage storage volumes | |||
Create, modify, and delete VMs | |||
Install additional hardware devices | |||
Configure custom network settings |
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Shinjiru dedicated servers offer consistent performance and maximum security.