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Acceptable Use Policy (AUP)

Shinjiru is committed to providing services at a standard of excellence commensurate with the best practice in the industry.

SHINJIRU MSC SDN BHD (hereinafter referred to as "SHINJIRU") is a corporation organized and existing under the laws of Malaysia and having its principal executive office 19-2 Wisma Laxton Jalan Desa Taman Desa Off Old Klang Road 58100 Kuala Lumpur MALAYSIA.

SHINJIRU primary goal is to preserve the value of the Internet as a resource for information and free expression and respect the privacy and security of Internet users. SHINJIRU values itself as responsible hosting provider and strongly discourages irresponsible practices which degrade the usability of network resources and thus the value of Internet services. This Acceptable Use Policy (AUP) specifies the actions prohibited by SHINJIRU. SHINJIRU reserves the right to modify the Policy at any time, effective upon posting of the modified Policy to this webpage. Use of SHINJIRU services is conditional upon acceptance of AUP. It is Customer's responsibility to regularly check for modifications. (Customers, users, and visitors are referred collectively as Customer)

Complaints & Disputes

All abuse complaints and disputes on issues not listed in our AUP will be dealt with according to the laws of Malaysia. The court of Malaysia shall have exclusive jurisdiction in the event of disputes resulting from or relating to any complaints, disputes or agreements between the Customer and the complainant. Should the complainant agreed to leave the dispute decision to the laws of Malaysia, the complainant shall accept that SHINJIRU as the content hosting provider cannot be held liable for any consequential, incidental, exemplary, punitive or multiple damages. Until the decision of the dispute is made known, SHINJIRU reserves the right to continue providing the services to the Customers.

Abuse, Violations & Strictly Prohibited

Abuse and violations of system or network security are prohibited, and may result in suspension, cancellation or criminal and civil liability. Using Shinjiru's network, services, or systems to store or send content which is illegal according to the laws of Malaysia is not permitted for any reason. Examples of system or network abuse or security violations include, without limitation, the following:

Hacking Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network.
Unauthorized Monitoring Unauthorized monitoring of data or traffic on any network or system without express authorization of the owner of the system or network.
Interference Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks.
Forging Forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
Offensive Material Use of SHINJIRU service to transmit any material (by e-mail, uploading, posting or otherwise) that threatens or encourages bodily harm or destruction of property.
Fraud Use of SHINJIRU service to commit fraud which including and not limiting to fake investment websites, speculation websites, fake banks and investment institution.
Virus, Trojan and Malware Distribution Use of SHINJIRU service to distribute Virus or any other forms of data which can cause considerable harms to any network. Using or storing any type of software which is designed to or is likely to abuse or negatively impact Internet service, including, but not limited to, portscanners, hacking tools, ping flooding programs, security/root exploits, packet sniffers, and spam software.
Terrorism Activities Use of SHINJIRU services to promote terrorist activities which including and not limiting to forums for terrorists, personal websites for terrorists, audio, photo and videos of terrorist activities.
System Resources Overload Overload of SHINJIRU services until the system performance or other customers' business is affected which including and not limiting to CPU resources overload, bandwidth overload, memory resources overload, MySQL connections overload and massive email spamming by scripts.
Spam (UNSOLICITED EMAIL) Customer shall not transmit or disseminate unsolicited commercial e-mail (UCE), or unsolicited bulk messages (Spam), including advertisements, informational distributions, and charitable or other solicitations. Nor shall Customer utilize UCE or Spam to promote or benefit any sites or businesses that are located on the SHINJIRU network, nor to collect responses from UCE or Spam regardless of whether sent over the SHINJIRU network. Do not violate the CAN-SPAM Act of 2003. Do not send E-Mail Marketing Messages or facilitate E-Mail Marketing, even if such conduct is CAN-SPAM compliant. Do not host or allow to be hosted any site or information that is advertised by E-Mail Marketing, even if such conduct is CAN-SPAM compliant. Customer may not send or attempt to send e-mail messages or transmit any electronic communications using a name or address of someone other than Customer for purposes of deception. Any attempt to impersonate someone else by altering source IP address information or by using forged headers or other identifying information, including the domain name is prohibited. Any attempt to fraudulently conceal, forge, or otherwise falsify Customer's identity in connection with use of the Service is prohibited. Confirmed Opt-In (also known as Double Opt-in), is the only method we allow for the e-mail lists operated by our customers.
Child Pornography Child pornography includes related material, such as simulated child pornography, non-nude child pornography, or sites linking to such material, whether it is determined to be legal or not. Offenses of this nature will be reported to the federal authorities and prosecuted to the fullest extent of the law. Customer is responsible for any misuse of account, even if the inappropriate activity was committed by a friend, family member, guest or employee.

Investigation & Cancellation of Services

SHINJIRU reserves the right to disable service or terminate service and/or to remove content in order to investigate suspected violations of this AUP. SHINJIRU at its best effort will notified any customers of any violation so that the customer can investigate the case and provide the necessary explanation or solution. If there is no reply from customer within the mentioned period, Shinjiru will have no choice but to suspend the services to avoid more damages. In some critical cases, Shinjiru reserves the right to disable or terminate service without first given notice if the violation affects the entire operation. If the explanation or solution is accepted, customer is given a warning. If Shinjiru feels as though this first offense was a deliberate attempt then the account and all associated accounts will be closed without warning and without a refund. Shinjiru does not issue refunds for terminating service due to any of the causes specified above. Dedicated Server or Websites with unresolved Abuse or AUP matters which are not responded to within 10 days will be considered abandoned and will be deleted from the offending account.

Reporting AUP Violations

Please email to abuse@shinjiru.com.

Monitoring & Disclaimer

Shinjiru has no obligation to monitor its services and WILL NOT disclose information regarding use of the services for any reason. Shinjiru will never sell or disclose Customer's contact information or customer lists to any third party, unless required by law or specifically authorized by Customer.

SHINJIRU'S SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. SHINJIRU DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. SHINJIRU MAKES NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. NO ADVICE PROVIDED BY SHINJIRU OR ANY OF ITS REPRESENTATIVES WILL CREATE A WARRANTY.

SHINJIRU WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR MULTIPLE DAMAGES, EVEN IF SHINJIRU WAS ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. SHINJIRU'S MAXIMUM LIABILITY ARISING OUT OF OR RELATED TO PROVISION OF ITS SERVICES WILL NOT EXCEED THE TOTAL AMOUNT OF FEES BILLED TO CUSTOMER DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

SHINJIRU WILL HAVE NO LIABILITY WHATSOEVER FOR ANY CLAIMS, LOSSES, ACTIONS, DAMAGES, SUITS, OR PROCEEDINGS RESULTING FROM: (i) OTHER SHINJIRU CUSTOMERS OR THIRD PARTIES ACCESSING CUSTOMER'S DATA OR ASSIGNED COMPUTERS; (ii) SECURITY BREACHES; (iii) EAVESDROPPING; (iv) DENIAL OF SERVICE ATTACKS; (v) INTERCEPTION OF TRAFFIC SENT OR RECEIVED USING SHINJIRU'S SERVICE; (vi) CUSTOMER'S RELIANCE ON OR USE OF THE SERVICE; (vii) MISTAKES, OMISSIONS, INTERRUPTIONS, DELETIONS OF FILES, ERRORS, DEFECTS, DELAYS IN OPERATION, OR OTHER FAILURES OF PERFORMANCE OF THE SERVICE; (viii) THE ACCURACY, COMPLETENESS, AND USEFULNESS OF THE SERVICE; OR (ix) LOSS OF DATA OR LOSS OF ACCESS TO DATA.

SHINJIRU'S LIMITATIONS AND EXCLUSIONS OF LIABILITY APPLY EQUALLY TO SHINJIRU'S OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, REPRESENTATIVES, SUPPLIERS, SUBSIDIARIES, PARENTS, AND AFFILIATED COMPANIES.